Customer Testimonials

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DealerRater Aug 19, 2024

The service department is top notch. From check in to when they give your keys back you are kept informed on bigger jobs what the tech’s are finding and what is needed. Oil changes you get a clean vehicle back with a complimentary bottle of water. Good friendly service you can trust is hard to find, but I have found it at BZ.

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DealerRater Aug 13, 2024

Bailey was easy to work with; very professional and knowledgeable. He gave me time to think through my decision, and I am happy with my purchase.

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DealerRater Jul 30, 2024

Ethan at BZ was so informative with all the details inside and out on my purchase. The entire team truly works together and helps each other out. I was disappointed with an issue I found after I got it home. They did fix it, but my picture of fixed was not the same as theirs. Overall, if I ever have to or want to buy another vehicle, I will go see Ethan at BZ.

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DealerRater Jul 20, 2024

Best place to buy a vehicle. Easy going atmosphere. Very fast on buying a used or new vehicle. Go see Ethan E.

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DealerRater Aug 31, 2023

I was absolutely amazed by the service provided to me for out of state purchase

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DealerRater Feb 23, 2023

Chris and the team always do an excellent job. Valued customer service is always at the forefront.

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DealerRater Feb 15, 2023

So thankful I came across these great people to help be buy a car...the best!!

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DealerRater Jan 20, 2023

Employees are friendly, courteous, reliable and knowledgeable. Have a lot of trust in your dealership and my sales consultant.

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DealerRater Dec 9, 2022

We are always so pleased with the help we receive from this dealership. Everyone is so knowledgeable and kind. They never talk down to us and always take time to walk us through any major needs our vehicle may need.

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DealerRater Nov 29, 2022

We have always been very pleased with service received at this shop. Staff are so kind, helpful and we always feel fairly treated.

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DealerRater Oct 31, 2022

The girls up front are super polite and friendly. The parts guys are also very polite and friendly

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DealerRater Oct 29, 2022

Everyone is very friendly and helpful! They are always honest about what is going on with any of my vehicles. Thanks BZ Ligonier Ford

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DealerRater Oct 28, 2022

They always fit me in and do a great job! Always super friendly and helpful @ Great service!

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DealerRater Oct 28, 2022

Easy to schedule service. Clean and welcoming environment. With great customer service at a great price.

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DealerRater Oct 25, 2022

Traveling through area, they squeezed us in to check on engine light. Very thorough. Everyone was very friendly and helpful. Nice waiting room and clean bathroom. Would recommend this service department to anyone. Nice to work with women at the service counter.

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DealerRater Oct 22, 2022

On time and efficient. Let's me know the condition of my vehicle and recommend a course of action.

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DealerRater Oct 21, 2022

Helpful, friendly, thorough and on schedule. Enjoyed the time waiting and the nice touch of finishing by washing my car.

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DealerRater Oct 11, 2022

Amazing service and wonderful people! Everyone was kind and accepted us in the waiting room with our 3 labs. We were traveling through Indiana and needed service, our truck was taken into the shop immediately and they had us back in the road to Dockdogs World Championship. Thank You!!! ~All In Dock Diving

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DealerRater Oct 6, 2022

Excellent customer service. Would recommend this dealership. They treated us better than any dealership I have ever dealt with so far.

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DealerRater Sep 27, 2022

All personnel anywhere on the property if they make eye contact speak to you. That is an anomaly at most dealerships. Folks treat customers how they are treated so that tells me a lot about the training and professionalism there. I appreciate all the little things they do as the sum of all that is great results. I left today feeling good about visiting BZ for my service, what else can you ask for? Oh I forgot about the Halloween snacks….

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DealerRater Sep 22, 2022

I must say my experience at Burnworth Zollars Ford in Ligonier was exactly what I hoped for, in that they were professional, courteous, friendly, and very helpful. John Snyder assisted me with my purchase making the process easy and painless 🙂. I appreciate that so much. I highly recommend BZ Ford Ligonier because of the great service I received, and John Snyder is the guy to go to for your next car. I'm going back to John when I'm ready to buy again.

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DealerRater Sep 8, 2022

Lee Timothy helped me with my ford explorer. He was very friendly and not pushy at all

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DealerRater Feb 27, 2021

This week we purchased a 2020 Ford Escape Hybrid for BZ Ford in Ligonier. Kenny Cook was our salesman and I want to say he was amazing; not pushy but very professional. If he didn't have the answer to our questions he found the answers for us. He even came in on his day off so we could pick up our car. We love him and I am sure you will also.

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DealerRater Dec 31, 2020

If you are looking for a new/used vehicle, talk to John! He will DEFINITELY use every resource he possibly can to get you in a vehicle you want! Adam and Dave are AMAZING when it comes to the financing! They are serious about making sure they get you the best deal possible! We are VERY happy with the way we were treated and all the time they took making sure we were completely happy with our brand new vehicle! They are all round great guys, it was a pleasure doing business with them!

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DealerRater Dec 11, 2020

Thanks to John and Dave for an easy transaction, In and out in an hour doing the paperwork after they found the car for me!

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DealerRater Dec 1, 2020

John is great salesman,sales manager Adam knows how to crunch numbers and did great the finance guy Dave don’t jack around he gets you in and out doesn’t drag the closing out Show room was clean and COVID save what a sales team

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DealerRater Nov 13, 2020

John, is outstanding to work with, he listens to what you want and then finds it if he doesn’t have it. A+++++ Thanks John

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DealerRater Nov 4, 2020

John worked fast and efficient to get me in an awesome SUV. Even after several different occasions of not making a sale. He was still more than happy to take the time to help us. And the price was ok with low low mileage

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DealerRater Oct 24, 2020

Had a great experience. Very easy. Very nice staff. Would return in the future and will likely buy from this location again. Thanks so much

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DealerRater Oct 20, 2020

George was very good to work with and made the deal happen to get our son into a reliable, safe car before heading off to college.

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DealerRater Oct 17, 2020

They were amazing!! My salesman Jesse was amazing to work with. Him and the management team did everything they could to get me into the right vehicle. They found me the vehicle that worked for me and did everything they could to get it into the budget I needed.

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DealerRater Oct 14, 2020

Josh did an overall amazing job helping me out, coming in on his day off, and making quick work of getting me a new car as well as being very friendly.

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DealerRater Oct 13, 2020

We were looking for a new vehicle and John Snyder did not disappoint! He got us set up in a brand new Suburban! John is very great to work with will go out of his way to get things done for you! Thanks again John!!

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DealerRater Oct 7, 2020

Truly great car buying experience and John Snyder is an amazing guy who is good at what he does and cares about his customers and treats them as family!!!

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DealerRater Oct 6, 2020

The dealership is great and John Snyder was a great sales person appreciate all his work in getting a great car and a great deal

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DealerRater Oct 1, 2020

If I have questions, all I have to do is call in and talk to John Snyder and he finds the answers. I do not know what I am going to do when it is time buy another Flex. I absolutely love my Flex. I am presently driving my 3rd Flex. I am so disappointed that Ford is discontinuing the Flex. I drive back and forth to Florida 3 times a year. The Flex is a perfect vehicle for me, a comfortable driver. There is nothing out there like it. The height of the vehicle for egress is perfect. The amount ...

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DealerRater Sep 26, 2020

John Snyder was perfect ! Very pleased with customer service, professionalism, and everything in between... Definitely would go back, was very much worth the three hour drive !

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DealerRater Sep 23, 2020

John Snyder was excellent to work with. John showed us vehicles with the different options that we wanted in a vehicle, and was very honest about the vehicles we were looking at. He was not "pushy" at all to get us to purchase something. We highly recommend John to anyone and will refer him to our friends and family.

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DealerRater Sep 18, 2020

Burnworth-Zollars was wonderful to work with. John Snyder was extremely helpful and very accommodating. He worked with us to find the perfect vehicle and made us feel comfortable throughout the whole process. Thank you BZ!

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DealerRater Sep 17, 2020

Kenny was extremely helpful and knowledgeable. He took the time to find the perfect vehicle for our family! We will be back time and time again!

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DealerRater Sep 14, 2020

Jesse works very hard to find you the vehicle you want and is very friendly to work with. Made us feel very comfortable with the entire process

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DealerRater Sep 12, 2020

Jesse is always great to work with. He is kind and works hard to find you a vehicle you want for the price you can afford.

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DealerRater Sep 12, 2020

jesse branham gave us such a great experience when we leased our Ford edge! We told him what we wanted and he made it happen. Definitely going back next summer to have him help me find my mustang!

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DealerRater Sep 11, 2020

I got the best service and a great deal at Burnsworth Zollars, from John Snyder. Thank you very much!! I would come back if I needed another vehicle.

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DealerRater Sep 11, 2020

The best service at a great place! Special thank you to John Synder for helping me get my dream car 😊 Definitely coming again if I need another vehicle

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DealerRater Sep 11, 2020

Jesse listened to what I was looking for. I loved my older Ford Edge and my new Titanium is even better. He helped me with the technical challenges presented with using the many features this vehicle has to offer and went above and beyond to make sure I was taken care of. WONDERFUL sales person.

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DealerRater Sep 11, 2020

Jesse went above and beyond finding the perfect vehicle for us. He's very personable, and knowledgeable about the vehicles he sells. Above all, he's honest, dependable and trustworthy.

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DealerRater Sep 10, 2020

I have been a customer of Burnworth-Zollars for at least 15 years and can't say enough good things about their entire staff. My most recent purchase was from John Snyder and he went above and beyond to help me find the exact car I was looking for in the exact budget that I gave him. In fact, he brought the new car to my home after the close of business because I wasn't able to make it to the dealership in time. Talk about customer service! I will continue doing business with Burnworth-Zollars for many many years.

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DealerRater Sep 9, 2020

I really appreciate how Burnworth-Zollars works hard to take care of me and my car needs. They listen to me and they are very friendly.

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DealerRater Sep 8, 2020

Worked with Jesse on finding just the right fit for our family. After looking at a few cars on the lot we just weren't finding exactly what we wanted. He knew of one more vehicle, a little higher then our budget, but a perfect fit on the requirements we gave him to work with. He presented the car to us and we love it! He even helped us to get it pre-owned certified! Thanks Jesse for helping us!

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DealerRater Sep 8, 2020

Jesse was so amazing to work with and treated us the very best! He was so patient and made sure to get everything I wanted in my vehicle!! Thank you Jesse!!!

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DealerRater Sep 7, 2020

John Snyder is a great salesman, he does a great job and treats his customers wonderful. Make sure you get the vehicle you are looking for and they have what you want before settling for anything else. Thanks John 👍

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DealerRater Sep 5, 2020

It was a pleasure and the sales team members were very professional. Look forward to seeing them again in the future. Everyone did an excellent job.

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DealerRater Sep 4, 2020

John was amazing at making sure I get into my dream vehicle while also making sure I got my money’s worth. He’s an all around good guy and the best to work with! I highly suggest him.

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DealerRater Sep 2, 2020

John was awesome! He worked to get several options lined up for me before I ever arrived on the lot, and helped to make sure I was getting the exact vehicle I wanted! The whole team worked to make this quick and painless, and I would definitely buy another vehicle from them!

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DealerRater Sep 2, 2020

They worked hard to get my payments where i was comfortable, everyone was professional and helpful. I will definitely go back for my next vehicle.

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DealerRater Sep 1, 2020

Great place to deal with!! Bought two vehicles from Jesse Branham within about two weeks and looking forward to doing more business with you guys!

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DealerRater Sep 1, 2020

Accommodating and friendly atmosphere! Jesse will help you find exactly what you are looking for and answer all your questions to make your experience positive whether you're looking to buy or lease!

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DealerRater Sep 1, 2020

Jesse went above & beyond in getting the vehicle I wanted. He kept in constant contact. I feel confident that I would buy from him again.

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DealerRater Sep 1, 2020

Jesse has sold me two vehicles, and had went above and beyond to get what I wanted...I recommend Jesse,great salesman...He gets you as close to the price your looking for

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DealerRater Sep 1, 2020

Jesse sold me a 2018 chevy Malibu during the pandemic. He made it super simple and answered all my questions since I was a first time car buyer! Super happy with my service

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DealerRater Aug 31, 2020

Their salesman, Jesse Branham, was so helpful and professional when I purchased my Equinox last December. He even followed up with me after the sale.

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DealerRater Aug 31, 2020

Overall ended up with a great outcome with our new family vehicle. Jesse took the time to really get us what we needed/wanted and out of what we didn't need!

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DealerRater Aug 28, 2020

John and Kenny made my car buying process an awesome experience. I would recommend this dealership to anyone. The customer service is beyond exceptional. If you are in the market to buy and want to get treated right, then go see John

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DealerRater Aug 27, 2020

Best place to by a car I wouldn't go anywhere else John was the best to deal with and had always taken care me !!

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DealerRater Aug 27, 2020

Worked with John Snyder to find a truck with all the options I wanted and had it at a great price. Would highly recommend John and Burnworth-Zollars

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DealerRater Aug 27, 2020

Thank you John Snyder for helping me get approved for a 2015 Nissan Pathfinder. I have many kids and he was willing to be patient and help me through the credit processing. I am very pleased in this dealership and will recommend to any one looking for a vehicle!

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DealerRater Aug 27, 2020

John Snyder made the first time buying process an awesome experience!!! He was very knowledgeable,caring, and not pushy at all. Very Satisfied with the whole buying process.

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DealerRater Aug 27, 2020

John snyder is such a wonderful and knowledgeable salesman with the most charisma who takes the time to find what you are looking for and doesn't stop until you are completely satisfied

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DealerRater Aug 26, 2020

Purchasing my 2020 Ford Escape with John Snyder was the best car buying experience I have had. He lead me through the process very well, explained everything and helped me find the best vehicle for me. I highly recommend John and Burnworth-Zollars Ford. They’re worth the drive no matter how far you have to travel. I tell everyone I can to take their business there.

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DealerRater Aug 21, 2020

We looked at several dealerships with the promise of getting the truck we wanted. Went to Burnworth-Zollars and got more bells and whistles in the truck we wanted. Our salesperson was extremely knowledgeable, took time to answer all our questions. The salesperson, manager and finance guy was all very friendly. We would recommend buying your next Ford from John!

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DealerRater Aug 20, 2020

I am vary pleased with my purchase for Burnworth-Zollars Auto Group and John Snyder as my salesman. I had been shopping Ford Dealers in Northern Indiana, Western Ohio and Southern Michigan since November of 2019. John and the team at Burnworth Zollars Ford were excellent and made my dream of a new Ford F150 come true. Thank you John and every one at Burnworth Zollars.

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DealerRater Aug 20, 2020

John made everything easy highly recommend going to him for your new or used car purchase! The process was easy and John is a guy that will make sure you are taken care of!

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DealerRater Aug 20, 2020

John S is top notch. Honest and easy to work with. Made the process truly too easy. John was super responsive to calls and messages. Very detail oriented, took time to explain everything. We will absolutely be returning to see John on our next vehicle purchase.

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DealerRater Aug 20, 2020

Outstanding dealership. No hassle, no BS. Just straight forward and genuine. I really appreciated John Snyder and Chris Gillespie. They treated me great as if we were long time friends. I would highly recommend them for a new or used car.

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DealerRater Aug 19, 2020

Always a great experience when shopping for a car at this dealership. This is our third car we've purchased from them and we have always enjoyed our relationship. John Snyder is an honest and accommodating salesman. He treats you like a friend of the family and does an outstanding job!

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DealerRater Sep 25, 2018

Made my first-time buying experience super quick and easy! Everyone in the sales and service department was extremely helpful and great to work with.

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